[Resolved] Tata Docomo — At&T Toll free (000117) is being charged | |||
I was am using a Tata Docomo Prepaid connection. I need to make AT&T audio teleconferencing calls. AT&T no. 000117 is a toll free number. However, I was being charged for the calls made to this number and the charges are more than the local charge rates. Even When I tried to reach Tata Docomo Customer care on the issue. They completely denied this number to be toll-free number and made abusive comments on call when asked what needs to be done as I have proof of this number to be toll free number. Can anyone tell what need full to be done. I have been using vodafone postpaid from last 2 years. Using At&t for more than a year, I have not been charged single rupee. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
It is not resolved for anybody. This is still charged and customer service representatives (of tata docomo) totally indifferent to our concerns. Today, I was told that, pay your bill and disconnect. I am in the process of escalating the same. Will keep you updated.
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