Tata Docomo — Bad service

Address:560067

The Tata Photon service is so bad that often it gets disconnected and there is no network connectivity at all. The ads are very much attractive to the customers but when it comes to service, there is not much to offer. Most of the time there is low connectivity which affects my work very much. Is there anything which you can do? The service is so pathetic that we feel scared to recommend the services of your company to others.
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Tata DoCoMo customer support has been notified about the posted complaint.
May 25, 2016
Updated by Anuradha Srikanth
My father has a Tata Photon and he recently switched from postpaid to prepaid. However the amount of time taken by your company to switch to prepaid was 1.5 months and the service is too bad. There is connectivity problem almost everywhere. I do not understand that whether you are interested in expanding your network or provide satisfactory services to existing customers?
Complaint comments 

Comments

Dear Customer,

Kindly provide us with your 10 Digit Tata Photo nnumber, your contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata Docomo

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