Tata Docomo — Booking of my dongle number [protected] to blacklist

Address:

Balasore, Odisha

I was using a tata photon dongle no [protected] since 2 years time.In march'14 i had an outstanding amount of inr 1100. The company threatened through a lawyer from delhi for suit. I immediately paid the money through online sbi. I had told them to disconnect my connection. But since last one month i am running behind them for reinstate my connection from postpaid to prepaid. I had submitted as per the advice of customer service ([protected]) the required documents two times in their brand store in balasore orissa, cinemabazar. After enquiring for the same they are now saying that the conversion is not possible and i have to purchase a new dongle. But my compalin is that they are never saying substaantial ground for non conversion. They humiliated and misled me since last one month. I had called them thousands of time since last one month. Now only they said the connection could not be renewed. Brand store is saying it requires seniors approval. But the customer care persons never allowed me to talk to seniors also.

Regards,
Sroy
[protected]
[protected]@gmail.Com