Tata Docomo — Deleting the account

Address:Allahabad, Uttar Pradesh

i want to delete the account, neither on the net this company(tata docomo) has provided a way to deactivate the account nor they themselves are deactivating the account . i went to the centre many a times to get my number and my net deactivated but tata docomo is not doing so. they are increasing the bill unessarily every month .THEY GAVE THE SIM AND TATA PHOTON WIFI POSTPAID and said that they will turn it into prepaid after 3 months and now more than 4 months have passed and they are not even making it prepaid and neither they are deactivating the account .the net speed is also very poor .NOW I AM FRUSTATED AND JUST WANT TO DEACTIVATE OUR ACCOUNT I dont wont to take a headache, the service of tata docomo is extremely poor and very disappointing . THE FIRST BILL WAS OF RS. 735 THEN THE NEXT BILL WAS OF RS.800 THEN THE BILL REACHED RS.1132 THEN THE BILL CAME TO RS.1637 THEN THE BILL came to rs.1604, they are unessarily increasing the bill, i just want to get rid of these two things i.e. sim and tata docomo wifi. IN ADDITION TO THAT I PROVIDED THEM WITH ALL THE NECESSARY DOCUMENTS TO GET THE ACCOUNT DEACTIVATED, they took the documents and said that within 3 days my account will get deactivated but a whole month passed but no sign of deactivation has come
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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