[Resolved]  Tata Docomo — Device Not Activated

Address:

Kolkata, West Bengal

Hi Have an tata photom max wifi device on 19th June 2015 online. The executive has taken all document and submitted them. The local reference person get an call after 3 days and verified all detail in front of me as he is just sitting next to me in office. Although they have putted local verification as negative. I have asked customer service about the same and they told me that please resubmit all document to nearest store. Then i have visited store they threatened me that submit your document but we are not sure whether it will get activated or not. Whenever i call contact center they just ask me to wait. I want to know why these guys are playing with customers by passing the balls. Its more than 10 days and i still don't have my connection even thought i have paid 2049 INR. My tata photon number is [protected]. Either refund my money or activate it within your guidelines timing which is 72 Hrs.