Tata Docomo — Discontinue the tata docomo photon no.[protected] | |||||
Dear sir, With reference to captioned tata photon no., i would like to inform you i need to discontinue this service with immediate effect due to poor service of internet facility. Requesting you to do the needful and confirm me the amount, finally i need to pay close it. Will appreciate your quick resolution in this regard. Thanks & regards, Subhasis chakraborty Cell no. : [protected] Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per the conversation had with our team, we are really sorry to hear that you have decided to cancel your connection and end this very fruitful relationship we had with you. Kindly note that your cancellation request has been already registered with the docket number[protected] on 29-MAY-2016. Please find cancellation process for the account below: 1. Temporary disconnection happens on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 1025/-. 4. The number gets permanently disconnected within 15 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we are really sorry to hear that you have decided to cancel your connection and end this very fruitful relationship we had with you. Kindly note that your cancellation request has been already registered with the docket number[protected] on 29-MAY-2016. Please find cancellation process for the account below: 1. Temporary disconnection happens on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 1025/-. 4. The number gets permanently disconnected within 15 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.