[Resolved]  Tata Docomo — Extra amount not refunded

Address:700091

Hi,
I had a tata docomo post paid connection. The number is [protected]. I ported this number to vodafone in month october 2016. I paid an extra amount of 1466 before porting. So, i requested the company over their customer care email address. Also i got an acknowledgement from them that, the amount will be refunded back in form of check to my mailing address. Though it's almost more than 9 months still the amount has not been refunded. I have written around 20 mails after that. As, my current address has been changed so i have provided my address proof 3 times. But each time a different customer care coming up with some absurd reply. Their customer care number[protected] is also not working, so not able to convey my concern also. Please take hard action against these people so that common people won't face such harassment.

Regards,
Nilalohita panigrahi
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Aug 22, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Sir,
Please give the call details (incoming & out going calls) of mobile no [protected] for last 3 months. Please send the information email throug : [protected]@gmail.com

most urgent
Darshith
[protected]

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