[Resolved]  Tata Docomo — Hoax call

The caller was a woman, pretending to be calling from airtel and asking for home address for upgradation from 3G to 4G. The number was later confirmed from DoCoMo office to be a DoCoMo user and tried lodging a complaint with Docomo service provider but they simply refused to register the complaint.

date of incident : 22 Oct 16
Phone number got hoax call from : [protected](Chennai circle number)
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Dec 4, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Nov 03, 2016
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care
Complaint comments 

Comments

Dear Sir,

My Mob. No. [protected] (SIM No. A1000049BC0D9D) is not activate.

jab bhi 59059 pe call karne per disconeect ho raha hai.

please solve...

ram kishan
[protected]
Tata DoCoMo Customer Care's response, Oct 27, 2016
Verified Support
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Nov 3, 2016
Verified Support
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]
Thanks and regards,
Tata Docomo,
Customer care

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