Tata Docomo — Instruction for deactivation not complied with. | |||
Contrary to my repeated instruction to deactivate my tata photon no [protected], you are generating bills inspite of non usance of the facility month after month. As per our earlier discussion on the subject with your customer care rxecutive, I have paid upto bills generated on 17.12.2015 .Any further generation of bill, will be at your responsibility and I am not going to pay any further payment. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Please find cancellation process for the account below: 1. Outgoing services of this number is barred within 72 hours from the day of request registration. 2. Temporary disconnection happens on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. The number gets permanently disconnected within 15 days. 4. Your total outstanding amount till date is Rs. 830/-. 5. Your billing cycle is 17th of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. 6. We request you to keep your number in active status for retention call which can happen in three days of time after service request registered.
Thanks and Regards,
Customer Care
Tata Docomo
Please find cancellation process for the account below: 1. Outgoing services of this number is barred within 72 hours from the day of request registration. 2. Temporary disconnection happens on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. The number gets permanently disconnected within 15 days. 4. Your total outstanding amount till date is Rs. 830/-. 5. Your billing cycle is 17th of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. 6. We request you to keep your number in active status for retention call which can happen in three days of time after service request registered.
Thanks and Regards,
Customer Care
Tata Docomo
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.