[Resolved] Tata Docomo — Internet Pack Issue | |||
Dear Sir/Madam, Mobile No.- [protected] Circle- Odisha Currently Located at Bangalore I have recharged of Rs.66 for 500 MB 2G Data Validity for 30 days. But from the day 1 I am not able to connect to Internet. I changed my handset (Moto E and Samsung C3322) and tried too. I installed the GPRS settings received through SMS. Then I called to customer care too and as suggested changed the Network Selection from Automatic to Mannual by selecting Tata Docomo. It is already 10 days passed But still I am not able to connect to Internet. Always showing Network Error, Try Again. I have no hope now, I want my money back as talk time. Regards Laxmipriya Sahu Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that kindly revert us with the below mentioned mandatory details along with your Tata Docomo number in order to register a complaint:
1. Error Message :
2. Problem since (no. of days) :
3. Is it related to particular date & time (any specific time in the day) :
4. Number of Signals :
5. Town/city :
6. Area Name :
7. Landmark :
8. Pin code :
9. Alternate Contact No :
10. Destination number :
11. Handset Model :
12. Handset support GPRS :
13. Manual network selection done or not :
14. Sample no/Destination number:
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that kindly revert us with the below mentioned mandatory details along with your Tata Docomo number in order to register a complaint:
1. Error Message :
2. Problem since (no. of days) :
3. Is it related to particular date & time (any specific time in the day) :
4. Number of Signals :
5. Town/city :
6. Area Name :
7. Landmark :
8. Pin code :
9. Alternate Contact No :
10. Destination number :
11. Handset Model :
12. Handset support GPRS :
13. Manual network selection done or not :
14. Sample no/Destination number:
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Customer Care
Tata DOCOMO.