[Resolved]  Tata Docomo — Issue Tataphoton max data card # [protected]

Address:Bangalore, Karnataka

Dear Team, I have bought two weeks back Tata Photonmax data card ([protected]) and having connectivity issues. Its taking long time for any site to open and also its very slow even though devise having 6.2MBPS capacity. Today I have checked with Photon retail shot @ ITPL, Bangalore and they tested & saying issue with device. And they ask me to send mail and technical team will come & check device and they will replace new device if roblem with device issue for having connectivity of signals issue. I have raised compliant and not getting proper response. Need your advice for getting re-imbursement amount for the devise which I have spent and they have not even replace the device as well... Kindly request you to please help me on this issue at the earliest and thanks in advance for your all assistance. Thanks & regards, Damodar, [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We request you to provide us your Tata Photon connection details or your alternate contact number along with feasible timings which will assist us in doing the needful.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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