Tata Docomo — message not receiving

I am not receiving messages on my [protected] no.
This is a tata docomo card and using since last 10 years.

Now i am facing big trouble on this card.

Since last 2 week i am facing problem of not receiving of massage.

Please guide me what have to do to solve this issue.

This is very urgent for me as this is my permanent number and all important massage was receiving on this no

So please do needful on priority basis.
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Tata DoCoMo customer support has been notified about the posted complaint.
Jul 22, 2019
Updated by Maulik Vadher
Why it is showing resolved??? Still it is not resolved
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Comments

Please help me to unlock my SIM with the PUK code. Nobody around me is using a Docomo SIM... Please help asap... It's an emergency
Docomo just discontinued their service and didn't transfer my number to Airtel provider. Now i am stuck and sim [protected] not working.

Is this the way they behave to costumers when leaving the company.

I was out of India but my mobile number [protected] deactivated in the month of Feb 2019. I got to know that it is permanently deactivated. I have visited the Tata Docomo Store, Ratanlal Nagar, Kanpur several times to get it issued to me but till date the number is not released.

Please help me in this matter.
My sim card is totally closed
Jaynika Brahmbhatt's reply, Jul 25, 2019
My sim card is totally closed

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