[Resolved] Tata Docomo — Network changing is blocked by hidden reasons | |||
Dear sir/madam, With refer to the below mail, I am not raised any complaint to TATA DOCOMO customer care, I am just port my network from TATA DOCOMO to AIRTEL. In between the network change period they raised complaint without my permission & my knowledge. The complaint raised reason is to block the network changing approval to another network. They indirectly blocking my personal decision. please do something, I am facing this problem and i don't know how many people are facing the same issue. Thanks & regards PREMNATH.N [protected] premji.[protected]@gmail.com From: <[protected]@tatadocomo.com>Date: 10 October 2014 17:09Subject: TECH COMPLAINTS-MOBILITYTo: PREMJI.[protected]@gmail.comHi! Mr/Mrs PREMNATH, Thank you for choosing TATA DOCOMO! We would like to inform you that your complaint has been registered for the given number [protected] and the Reference number for the same is [protected]. This issue would be resolved by 15-OCT-14. We request you to kindly make a note of the Reference number for your future correspondence. For any assistance please feel free to call us at 121 our 24x7 Customer Care toll-free number from any TATA DOCOMO phone. We are also accessible from non TATA DOCOMO phones on[protected]. Our TATA DOCOMO Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance. Thanks and Regards, Team, TATA DOCOMO *******This is an automated message. Please do not reply******* Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have already registered your concern regarding network related with docket number:[protected] and expected to be resolved soon. Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number. We would like to inform you that we have already registered your concern regarding network related with docket number:[protected] and expected to be resolved soon. Kindly bear with us our concern team will revert you shortly.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.