Tata Docomo — no cancellation for photon plus

rinibhasin

from Saharanpur, Uttar Pradesh

Address:

Dehradun, Uttarakhand

dear sir, i have been trying to deactivate my tata photon plus for the past year but they keep sending bills and i end up paying 600 rupees every month.I never even touch the device .I am a student and i end up paying so much money for nothing.customer care never callls me back ¡now even the call does not connect ! please help account number:[protected] tata docomo number :[protected]

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally on your numbers to understand your concerns regarding cancellation. However, we are unable to contact you, since your calls were not answered. Further we request you to provide us your alternate number to [protected]@tatadocomo.com for further assistance. Kindly note that, cancellation request has been raised already on 09-JUN-2014 vide docket number[protected].

Thanks and Regards,
Customer Care-Tata Docomo.