Tata Docomo — Prepaid to postpaid conversion complaint | |||
Hi Tata Indicom Team, I have paid 300 rupees to your agent and have submitted the Pan Card and voter id to the compnay by whats up and it has been accepted but my number is still not converted from prepaid to postpaid so i want to know why it was not activated while i have given my all details with the money.After taking money you have not told me why it was not activated. No reply i have got from your end MY Satural Solution no is 1128 and i have given 300 rupees on 13/11/2014 and submitted the documents on whats up no [protected]. My applied no from conversion from prepaid to postpaid is [protected]. Thanks Shailesh Thapa [protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Thapa,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding migration. However, we are unable to contact you, since the call was not answered. Kindly note that we have already registered the request regarding migration on 14-Nov-2014 vide docket number PPM[protected] and the same will be resolved soon. Kindly note that our team is already working on this concern.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding migration. However, we are unable to contact you, since the call was not answered. Kindly note that we have already registered the request regarding migration on 14-Nov-2014 vide docket number PPM[protected] and the same will be resolved soon. Kindly note that our team is already working on this concern.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata DOCOMO.