Tata Docomo — Receiving bills even after getting NOC for mutual disclosure from Tata Teleservices Ltd. | |||
Dear sir / Madam, I had requested to close my TATA photon number [protected] & on request received a Full & Final settlement letter for a total due amount of Rs. 1100/- which was paid by me through net-banking on very next day. The payment confirmation was received on my email ID registered with them. Despite the payment receipt & NOC lying with me, the TATA customer care official are asking to pay the next bill cycle amount & denying the authenticity of NOC & payment receipt. In this regard, I have tried enough to get in touch with Mr. Sanjay Tikku on the number[protected] as provided by TATA CC executive but all in vain as the number is as usual un-answered. Although I have emailed them the complete detail on appllateauthority.[protected]@tatatel.co.in but have not received any reply for metter resolve. I will request you to do the needful & get the matter sorted out at an earliest please. Regards, Malkeet Singh Virdi Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Virdi,
We regret for the inconvenience caused to you.
As per our discussion over call, we request you to provide us the scanned copy of the letter to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, we request you to provide us the scanned copy of the letter to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Tata DOCOMO.