[Resolved] Tata Docomo — Regarding slow internet speed facing from last 4 months..... | |
Sir or Madam,
I am using this data card (Tata Photon plus - [protected]) from last 3-4 years.From 26th Dec'14 onwards data plan was changed from 11 Gb (unlimited) to 30Gb (unlimited) plan, before 26th Dec'14 there was no issue regarding speed, but from 26th Dec'14 onwards I am getting Internet speed of 20 Kbps why so? During the month of April'15 I complaint regarding the Internet speed, though some improvement was there in April month but from 26th April'15 onwards same issue is going on, I don't care what technical problem you people are facing.
If I don't get the required speed I will not pay any further payment and If you want you can discontinue the services.
Thanks,
Ashish Saxena. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern regarding slow speed of your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concern regarding slow speed of your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.