Tata Docomo — Service discontinued after 8 to 9 months postpaid to prepaid conversion

Address:Pune, Maharashtra

I did postpaid to prepaid conversion 8 to 9 months back. And yesterday on 26th
Aug 2015, they have discontinued my services saying my outstanding amt of
Rs. 294.

Simple question for tatadocomo - how the post to prepaid conversion has done
If i have even 1 rs of outstanding balance.

Customer service executive is pathetic, no use of calling them. Its total
Waste to time and money using this service.
They are asking me to go at center for resolving this issue with all bills
Of payment. Really disappointed with the service.

Details -

Name - hemant
Mobile - [protected]
+1 photos
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Stupid service from TATA DOCOMO.
I was at outlet, as per email communication the customer service executive said the service is barred due to negative Verification. But these people were not even hearing my issue. And asked to pay the outstanding amount of 294.
This is my last month for using this nonsense service, will port to Vodafone. I was old customer of Tata docomo but not satisfied by nonsense answers and pathetic service.
I am really DISAPPOINTED BY THIS. They just want to loot money from this tactics. You are just stupid and nonsense.
Dear Customer,

As per the telephonic conversation had with our team member, we apologize for the inconvenience caused to you. In this regards, we would like to inform you that, as per details available in our records outgoing services of your mobile number has been barred due to Negative Verification. Further, you can get outgoing services unbarred by submitting your complete supporting documents (passport size photograph, your proof of identity and proof of address) at any Tata Docomo outlet. Your services will be restored shortly after submitting your documents and verification. Hence, I request you to kindly make a note of the same.

Regards,
Customer Care
Tata Docomo

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