Tata Docomo — T24 Number disconnected-reg.

My T24 no. [protected] was disconnected from[protected] without any information. I contacted Customer Care this day[protected]. They told the no. was disconnected since it was used for official purposes. I wish to intimate that there is no official use. I just tried to forward some SMS to my daughter/ son in law's no. What is the use of having a mobile if it could not be used for sending SMS whether it is personal or official? Please guide us properly. Kindly activate my T24 no. [protected] at the earliest. Thank you. P.Venkataraman, HIG-47 Avalapalli Road, Hosur - 635109, Tamil Nadu.
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Dear Sirs/Madam,
In this connection, my representation dated[protected]email addressed to [protected]@t24mobile.com) on the above subject may please be referred, wherein I have assured that the calls/SMS were purely PERSONAL and NOT AT ALL COMMERCIAL. Hence once again I request either you reactivate or reimburse my balance amount Rs83/=.I don't want such a connection ( T24 mobile) as I found it of no use.
Thank you.
P.Venkataraman.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

In this regards, we would like to inform you that, as per our records that the services of your mobile number has been permanently disconnected on 18-AUG-2015 at 02:19 AM as you have used your number for commercial calls and Telemarketing purpose without registering with TRAI. Hence the same number cannot be reactivated. For your convenience, we are attaching the link where you can check all the outlet details online. Click here -http://www.tatadocomo.com/brand-stores.aspx. You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.

Regards,
Customer Care,
Tata Docomo.

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