[Resolved]  Tata Docomo — Tata docomo not releasing my number

Address:

Deoghar, Jharkhand

Hi my name is vimal anand and I am tata docomo GSM prepaid customer. My mobile number is [protected]. on 26th of april I have applied to port out from docomo to airtel. Tomorrow I have received a call from Airtel office saying that Tata docomo is not releasing my number so please ask docomo customer care to release the number. When I contact customer care the representative told me that this is post paid department please contact prepaid without solving my query and she gave me number to contact on. When I tried to call that number I was not able to talk to customer care representative everytime it was saying that all representative are busy same was the case with customer care number. Today morning(06/05/14) I was able to talk to customer care representative but insisted of solving my problem representative cut my phone from her side and again I am not able to contact customer care. I sent them mail also but have not replied to that also. So I want to ask Tata docomo from this from why they are not releasing my number??? They have the worst customer care service.