Tata Docomo — Tata Docomo Wi-Fi Data Card

Aryan92

from Mumbai, Maharashtra

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.tatadocomo.com

My TATA Photon no. is [protected].
Very worst experience with this data card. In the starting they said that u will get a very good speed but that's all fake commitment.
My plan is of 750 Rs and in this plan i get 5 GB Data of higher speed and then normal speed.
But after 5GB i cant use it bcoz of its speed even i cant open any website after 5GB.
And especially the executive are not good. The executive who handle my complaint they are trying to understand my complaint. Even he don't want to listen me carefully.
I want to take strict action against this complaint.

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Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we would like to inform you that a complaint has been registered vide docket number[protected] regarding slow speed concern, the same will be resolved soon. Kindly bear us in the interim.

Thanks and regards,
Customer Care,
Tata Docomo.