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Tata DoCoMo

[Resolved]  Tata DoCoMo / Tata Photon Plus — My net is disconnecting after every 2 to 5 mints

Address:Mohali, Punjab

I have same problem in changiarh mohali area. My net is disconnecting after every 2 to 5 mints. I have also spent hours on the phone and spoke to various people and supervisor nothing fruitful came out and people from customer care told to close the call as I think they cant close the call without any solution. I have also updated my devise from Tatadocomo outlet 8 Sec chandigarh but didnt get any result. I have lost lots of work due to this problem. Now I will switch to other service provider.If anyone from tatadocomo have solution to my problem talk with me.
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Aug 14, 2020
Complaint marked as Resolved 
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6 Comments

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Comments

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
Reply
Still not working... Last night same problem connecting-disconnecting, connecting-disconnecting, connecting-disconnecting... Next time I will send you screen shots also.

[protected]
[protected]
[protected]@gmail.com
Reply
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Reply
Still not working... No response yet.
Reply
Dear Customer,

As per our discussion over the call, regarding frequent disconnection, we request you to write your concerns at [protected]@tatadocomo.com with your Tata Docomo connection details to proceed further.

Thanks and Regards,
Customer Care
Tata Docomo.
Reply
I have switched to reliance net connect now. Thanks for your excellent poor services.
Reply

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