[Resolved]  Tata Docomo — Tata Photon WiFi plan change & wrong bill generation

Address:	New Delhi, Delhi, 110025
Website:	www.tatadocomo.com

I am very much dissatisfied with Tata Photon. I was using Tata Photon wifi connection with 20 GB data for Rs. 1000/month. In the month of Aug'15 they have changed my plan without informing me & have not taken any consent from me. They made the plan 7 GB morning & 7 GB night, means total of 14 GB, so themselves they reduced the plan by 6 GB. And if I have to do all work in then how should I manage because I am working person. When I have asked them to disconnect and discontinue services at it was not at all suiting me, then they have taken long time for cancellation request and then discontinued service. During that period service was very poor and I was not at all able to access Internet, then how they can raise a bill ob Rs 910 for this period. Also they have not taken the dongle back, which added to my loss of Rs. 2000. They have put my registered number on auto call and they were calling daily and harassing me. After this much loss, I will not pay this bill. Please help me in this regards.