[Resolved]  Tata Docomo — Unusual dedection of rupees by unusually starting any service

I am Ankit Rokade my no is [protected] I am using this TATA sim for last 6 year. My complaint is about unusually activation of the service like [endless music] from your company and after calling to customer care they say that this service is activate by you by the internet this firstly happened after that next day this thing again happened and this time customers care said that I had call to the toll free number, at that time my net was not on and my mobile is off my all friend has decide to take plan of airtel friends and airtel has promised that this thing will not happened through them and will give a very good plan in a very cheap rupee I don't thing that tata docomo will affect 10 or 12 people do portability It's humbled request to TATA DOCOMO don't do this thing to another people if this happened Okh thanx
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We are extremely sorry to learn that you are facing a concern of balance depletion on your Tata Docomo mobile number & sincerely regret the inconvenience caused to you due to this.

As per the discussion over the call on your number you have mentioned that your concern regarding balance deduction is resolved and the same has been confirmed over the call.


For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information