Tata Docomo — Unwanted Service Messages (Popup Messages of Data Usage / Balance) | |||
Dear Tata Docomo I am using Tata Docomo no. +[protected] purely for 3G data plans in my mobile handset Lenovo A859 (android 4.2.2) I am facing a very strange and irritating problem with Tata Docomo Data Usage. The GPRS or 3G data keeps frequently connecting & disconnecting every minute depending upon the applications and my usage. But every time it disconnects I receive a service message popup on my screen about Data used and Balance in my plan. Some times I get 10 to 15 messages every minute of the day and also during Night. I have to keep pressing OK to close these popup messages. These messages are very annoying during day and night and cannot be disabled or muted by handset feature. It is a USSD message and can be disabled by service provider only. I was facing same problem with Idea SIM card also, however Idea have provided a USSD Code *121*46# to disable these unwanted popup messages of data used / balance. I am sure Tata Docomo must also be having a similar USSD code for disabling these messages. Request you to kindly disable this or give me the USSD short code which I can dial from handset. Regards Preetam Patil Pune +[protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the GPRS services to your Tata Docomo connection number. However, we are unable to contact you, since your call was not reachable.
Further, we would like to inform you that there is no USSD procedure to avoid the pop ups. However, we request you to disable push messages and flash messages in message settings to avoid unwanted messages to your mobile.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the GPRS services to your Tata Docomo connection number. However, we are unable to contact you, since your call was not reachable.
Further, we would like to inform you that there is no USSD procedure to avoid the pop ups. However, we request you to disable push messages and flash messages in message settings to avoid unwanted messages to your mobile.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
I am facing the same problem
I called on customer care number and even visited Tata Docomo store
And I am very disappointed with their service
My number is [protected]
I am using an IPhone 6
Pls solve this problem asap
I called on customer care number and even visited Tata Docomo store
And I am very disappointed with their service
My number is [protected]
I am using an IPhone 6
Pls solve this problem asap
Same thing I am facing in Iphone using TATA DOCOMO. Please try to solve our issue.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.