[Resolved] Tata Docomo — verry slow internet speed | |||
Hello Team, I am using Tata Photon Dongle no. [protected] for Internet. Last 0-15 days internet speed is coming very slow and i have sent complain for this and support center contact me and told me that in your area we are unable to resolve this issue. i asked why then they replied that we are unable. Each time they replied same sentence. and after that they sent me message that your complain resolved. Without any solution they resolved my complain. And this type of indecent happened serveral time. Please help me Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your concern related to your Tata Photon Number regarding data speed related issue.
At the outset, please accept our sincere gratitude for the time taken and effort made by you, in sharing your concerns.
Basis our teleconversation, we wish to inform you that we have got your location checked by our technical team and we found that you are getting adequate speed at your location. at present what coverage you are getting is the maximum coverage we can offer as of now we do understand and regret the fact, that you have not had a favorable experience with the said product.
Kindly note our technical team is constantly working towards the up gradation of all cell sites across the city to enhance better network for our customers. While this activity is being carried out, we are also planning for installation of new cell site at your nearby location which will optimize the coverage and give better network.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your concern related to your Tata Photon Number regarding data speed related issue.
At the outset, please accept our sincere gratitude for the time taken and effort made by you, in sharing your concerns.
Basis our teleconversation, we wish to inform you that we have got your location checked by our technical team and we found that you are getting adequate speed at your location. at present what coverage you are getting is the maximum coverage we can offer as of now we do understand and regret the fact, that you have not had a favorable experience with the said product.
Kindly note our technical team is constantly working towards the up gradation of all cell sites across the city to enhance better network for our customers. While this activity is being carried out, we are also planning for installation of new cell site at your nearby location which will optimize the coverage and give better network.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.