[Resolved]  Tata Indicom — No waiver given despite promising for not providing service for 7 days

Address:Ghaziabad, Uttar Pradesh

Hi, This is strange that I have to submit another complaint against Tata Indicom in course of 6 months. This time they didn't provide Internet service even after paying the bill. We called the customer care and they promised that waiver will be provided. We waited for 2 months to get this waiver but when I checked the latest bill today, the bill didn't contained any waiver amount. Below are the details of complaint made on customer care: My Account number:[protected] Name: Vikas Saxena Email Address: [protected]@gmail.com Last Complaint Number:[protected] Date of complaint registered: 1st Oct 2014 Date of resolution(as per the customer care executive): 7th Oct 2014 Please take proper action against them as this has become a habit for them to not provide a good service to their customers. Thanks
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Its been 2 months now. And still we haven't received the waiver from your side. This has become a habit of this company. They don't provide proper customer service. Now I don't know what else to say, this is very much disappointing.

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