Tata Motors — CAR insurance and petrol gambling in service center pune

Address:

Pune, Maharashtra, 411015

CAR Details:-

CAR name:- TATA Zest xms
Insurance policy no:[protected]
Insurance net amount payable :- 9846 RS
Insurance company : New India
Sales agent Name: Mr. Saket Olkar ( Pandit automotive Pvt ltd )
Address S. No 103, Parvti Sahu collage, sankar nagar Pune 9

Insurance company cost me to pay 12042 RS


As discussed with you all,
I have purchased a CAR from Pandit auto on[protected] with one of my Friend who already working in TATA in commercial department (Bafna) his name is Mr Rahul. So in the presence of him Mr Saket Olkar was the agent who was dealing and gave us all the information about the CAR features and he Mr Saket also confirmed the Free Insurance amount ie 24217 RS from TATA motors given to me for all cover but he did not told me about whether is it the 0 depth or normal insurance policy in front of my friend. When I have saw the insurance document the insurance policy which I have received is only Rs 9846 Rs which is Normal policy and the commitment was given by Mr Saket was full covered 24217 which not fulfilled and he did not given me service also whenever I called for any query like still i don't received my car mud-mat cover, every time I only called him and taken the followup about remaining parts info. As a agent he never care about the customer requirement. I have asked him several times about insurance policy which he gave me and why he lair and not telling me the truth.
So now the case is I had an accident and my CAR got damaged from front site and the insurance company said that this your normal policy we can not cover full CAR in it and as you all know all new CAR always have 0 depth insurance in all the showroom as agent also promised me same. So the point is now my CAR which I have given for repairing in Pandit auto Pimpri workshop for more than 25days
Now my CAR got repaired and ready to use and insurance company asked me to pay cost of RS 12042. Request you to take a action on it and do the needful as Mr Sidharth who is owner of Pandit auto told me that he will take care whatever the cost will come and also he told me that he will asked insurance company about my policy and estimate cost. Please confirm me on mail and my mobile number also after servicing they have took petrol of RS1000Rs from CAR.. shemless people