Tata Sky — a new connection delayed by 3 days

Address:

Jammu, Jammu and Kashmir

we have log in a new connection at jammu & we got id [protected] fav.mr.pankaj jain. we were adviced to recharge the same by rs.1041/- we did the same .surprisingly till now the dish has not been installed at mr. pankaj jain on the said id.we have been contacting local person mr.sandeep on mb.no [protected] with no reply .pl suggest us what to do ?we may loss a precious customer alongwith financial loss also. thanx anil gupt mahajan marketing, eid gah road, jammu, j&k