Tata Sky — about erroring

It's showing pairing error 14 when I recharged my tatasky after six months. I
Tried to call customer care but they are not responsing .please solve it and it also showing NDS number and digicard number .first line they are showing this is the wrong card for set top box. In TV they are showing like this

This is the wrong card for this set top box
Pairing error 14
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Pairing error 14. Sub ld [protected].
Call to this number [protected].

Also I need to change my registered number since I have lost the old number.

Kindly call me immediately to do the needful.
Tata Sky Customer Care's response, Jul 25, 2019
Verified Support
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Jul 25, 2019
Verified Support
Hi, we hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Sir please chane my account.
My rigistered mobile number is
[protected].
accountholder:: venkata rami reddy i want to chane this deatails to new account.
To.
Vasantha reddy
Mobile number:[protected]
Tata Sky Customer Care's response, Jul 29, 2019
Verified Support
Hi, we are here to assist you. We're unable to fetch any account with the provided Mobile Number. Kindly re-check and share us your RMN/Subscriber ID to help you further.

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