[Resolved]  Tata Sky — Account cancelled without my permission

Address:Pune, Maharashtra

My account no is [protected].My account has been cancelled without taking my acknowledgement.I am facing such a poor customer care(CC) help.The CC should be there to solve customer problem, but in my case because of CC wrong information logged in SR and without taking my confirmation for account cancellation how the CC representative cancelled my account.Because of CC representative mistake customer has to suffer, they are saying I have to again pay 200₹ to regain service. Such kind of bad CC service I have never faced. Please reactivate my account.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
I was emailed to nodal officer of Tatasky regarding this matters and my issues have been resolved now.I got the satisfied response from Nodal officer of Tatasky.
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Comments

Tatasky CC representative need good training how to handle the customer issue, instead of making troubles for customer.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information