Tata Sky — activation of pay channel without my request

Address:

Nagpur, Maharashtra

My customer Id is [protected] Name Arvind Nagle.Regd.mobile no [protected]. I have received one SMS on !st June 2015 from the company stating "request completed for Active Javed Akthar, Rs 49/=[protected].New monthly charges Rs 279/=. In this respect I had never requested for the channel as such I contacted the customer care number [protected] from my Registered mobile no and my land line no.also. I could only listen to a taped message but could not place my problem. In my next effort I could do active chat online with one of the executives who told me that my complaint will be forwarded to the higher authorities and that I will be able to remove the channel only after 1 month i.e.on 9th July 2015. This sort of forced product promotion is not acceptable to me as such I suggest 1.to remove the channel from my current pack-Dhamal Mix., immediately 2.no charges for the channel be debited to my account. 3.my regular Dhamal Mix channel should be continued without any add on channel.Thanks