[Resolved]  Tata Sky — Active smart games package activated without my consent.

Address:Gurgaon, Haryana

Dear Sir,

My Tata Sky account information:
Name: Raja Sandilya
Subscriber ID: [protected]
Location: Sec 23, Gurgaon, Haryana.

Complaint: Today a Tata sky executive named Miss Gurpreet called me to opt for some package to my account.
I politely refused for the same.Then she suggested, I should opt the Actve smart games package as it will allow me to play nice games, to which I told her that, I am out of station and will go for the package if I like it, once I am back to Gurgaon. The executive hanged the call wishing me good evening.

After that I received a text message on my registered mobile no. [protected] at 7:08 p.m stating that Rs 49/-
has been deducted from my account against the subscription of the said package.

I request you to kindly take necessary action and remove the package with immediate effect as it's an imposed one.I request you kindly notify the executive against such imposing act.

Regards,
Raja Sandilya
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
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