Tata Sky — ADD ON PACKS GETTING ADDED EVERY MONTH WITHOUT ANY REQUEST

Address:

New Delhi, Delhi

Hi, my subscriber id : [protected] last month I had just got the sms from TATA sky that some pack has been added on my number, when I called to customer care they informed me that some sports channel pack has been activated on my id and when I asked them to remove it they informed that it cannot be deactivated before 1 month...but WHY its not my fault I didn't give request to activate it. Now few days ago I called to customer care again to deactivate that sports so they informed that some other English Movies pack has been recently added on my ID, I asked them how it has been activated but they didn't have any answer and now again they are saying that I can't deactivate that pack before 1 month. I tried to explain tata sky executive by online chatting but they were unable to resolve it, I have been waiting to explain them since long but they are not able to resolve it. I MEAN WHAT THE HELL IS THIS.WITHOUT MY REQUEST HOW THESE PACKS ARE GETTING ACTIVATED AND I CAN'T DEACTIVATE THEM PLEASE RESOLVE IT AND HELP REVERSE MY AMOUNT OTHER WISE I'LL DISCONNECT THIS CONNECTION. MY MAIL ID IS : [protected]@gnail.com mob no. : [protected]