[Resolved]  Tata Sky — additinal pack of active cooking without consent

Address:

Mumbai City, Maharashtra

Dear Sir, Our Subscriber Id is [protected] in the name of Neeta Narayan Kamath a resident of Mumbai 35/2, Piroja mansion, opp Grant Road rly stn, Mumbai-400007. We have been bearing the brunt of paying 30 Rs every month for the active cooking package which we have not subscribed for.We tried contacting your customer care on several different ocassions but to no avail.Every time they say they would look in to the matter but it ends just there without the problem being resolved for the last 6 months now. We request you to kindly look in to the same and resolve the problem at the earliest.We were one of the early patrons and because of our recommendations many of our building people opted for your connections. If you cannot resolve the issue in time then we request you to kindly refund our deposit back so that we can choose other service provider.We are senior citizens and we cannot be subjected to mental harrasment as for us 30Rs holds a lot of value and importance. Thanking you in anticipation.