[Resolved] Tata Sky — Addition o[censored]nwanted channels

suhavan1975

from Lucknow, Uttar Pradesh

Address:	Thane, Maharashtra, 211011
Website:	Not foundZ

Dear sir,
I'm user of tata sky DTH services and my cust Id is [protected]. I have paid an annual subscription of Rs. 1015/- for my package being telecasted currently. This is valid till 18 Mar 2018. A confirmation SMS has already received on my regd mobile number in this regard. Now a devotional channel is being added on my package with monthly charge of Rs. 59/- without asking me. I have never requested for any additional channel on my current package. But today I received a SMS stating that request for devotion channel completed monthly charge Rs. 59/- which I have never requested for. Therefore I request u to kindly look into the matter and deactivate all channels other than my package being telecasted currently.

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Apr 21, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Tata Sky Customer Care's response Hi, your concern is certainly noted! We shall contact you soon to get this sorted.