Tata Sky — Amount deducted from saving account but tata sky a/c not credited

prpiispl

from Gurgaon, Haryana

Address:

110030

My name is prashant ranjan prasad, i have an account in sbi with a/c no. [protected].
On 23rd november 2016. i have to transfer rs 1000/- against my tatasky id no - [protected]
For paying to tatasky i have used mvisa option on my mobile net-banking app using qr code. i have recharged my tatasky with id no-[protected], and amount 1000, the money got deducted from my sbi saving account but tata sky did not get it. my mvisa payment ref no - 632815a00005 and reference no is mv[protected]. fyr attached herewith is the screenshot of transaction.
Please try to sort this problem out asap and take necessary action to credit the amount to my saving account (a/c no. [protected]).
Thanks.
Contact no. - [protected]

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Tata Sky customer support has been notified about the posted complaint.

Nov 25, 2016

Updated by prpiispl I have recieved a call from Mob No. [protected]. He is first asking my transaction refernce no. then he is asking about my account balance and debit card no. What kind of service you are providing . That person certainly belongs to forgery and wants to hack my account.

Nov 25, 2016

Updated by prpiispl So much fraud call is coming after lodging the complaint. I will sue you ll to the court.