[Resolved]  Tata Sky — Annual HD acess recharge done but HD acess stopped within 5 & half months

Address:	Jalgaon, Maharashtra, 425307
Website:	www.tatasky.com

Sir/ Madam,

My Tatasky subscriber ID is [protected]. My HD channel acess has been
stopped on date 23/10/2016.
For your kind information I would like to inform you that I am
regularly using dhamaal mix annual package along with annual HD acess
since 2015. For this current year subcription I have made the annual
payment of Rs 3970/- for above said packages on First week of may
2016.
At the time before recharge of my tatasky account, your tatasky
customer care executive called me on registered mobile no [protected]
( i have the saved voice call record along with me ) & provided me the
special offer to recharge the account with Rs 1000/- instead of Rs
1925/- for annual acess of HD channels. I have paid the same amount as
offered by Tatasky customer representative.

But unfortunately my HD channel acess has been stopped by Tatasky on
23/10/2016. I asked the customer care ( voice call on date 24/10/2016,
between 16.00 hrs to 16.45 hrs) to resolve the matter but tatasky
denied to solve the issue.

It is kindly requested you to please look into the matter & resolve the problem.

Otherwise I will go through the legal actions against Tatasky
representative through consumer court.( I have all the voice call
records saved along with me).

Please do the needfull as early as possible.