[Resolved]  Tata Sky — Automatically amount debited in my account many many times

Sir, I am a new dealer of Nimbal village in Indi taluka. My dealer no is [protected]. Then my distrubuter no is [protected]. Its one problem to me, todays my account balance is 974.00 rupees. Distributors are 900.00 rupees debited in my account without my permission, balance amount is 74.00 in my account. How recharge to customer's account 200.00 rupees? How to do my business? What reason of my amount debited many many times? Please call to me [protected].
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Feb 14, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been. Please write to us at [protected]@tatasky.com to solve your concern.
Complaint comments 

Comments

I have raised the complaint in 2 days back, still signal issue is not resolved, Every 3 month I am facing issue in tata sky connections, always getting the error a New software is getting downloaded.
My suggestion on this tata sky, Please don't buy this product. worst and very very bad service
Subscription ID: [protected]
Dear Sir

I have purchased Tata Sky from a agent, and I lost his contact. Now i need RMN and Password to Recharge my account

Subscription ID : [protected]

I am an Indian and living in Bangladesh, so you can contact me by mail: ravindra.[protected]@gmail.com cell :[protected]

Thank you

You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issues.
Reference to our ID No.[protected] of Laxmidhar Mohapatra(RMN. [protected]).We have taken a package of 270/pm.But as per your record it is showing Rs.485/pm.How it is possible the above said amount increased gradually without our prior permission.Please advice your assistance to stop this type of practice.In this regard you are requested to settle our previous package immediately i.e.270/-pm till further advice from our side. Otherwise we go for other DTH service for this inconvenience caused.

Thanking you,
Laxmidhar Mohapatra
Mob.[protected]

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