[Resolved] Tata Sky — be aware of tata sky sudden hike of charges in package without your notice | |
Hi Consumers, I am a subscriber of Tata sky and before 5 years i stopped using the tata sky because of high rates charges comparing to other networks. after 5 years i just called customer care and asked to continue with tata sky because of Amitabh bacchan is the star in ad and asked what is the recharge and he told 275, then HD charges 95 so i recharged with the amount total, after recharge i got sms saying that monthly charges are 275 and hd pack message recieved in another sms, and i can see my account that my base pack is 345 and hd 95 so total 440, i got surprised why is this, again i sent mails and called. i got call back from Nisha from Hyderabad number and only she was telling sorry for the inconvenienc and price was hiked on the package however i have not recived any sms about price hike. so i asked for resolution but not recieved any resolution but she told she cannot do anything. So people, please be aware of Tata sky frauds and subcribe to other DTH, be happy. nothing special in tata sky. Was this information helpful? | |
Jul 4, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 03, 2018 Tata Sky Customer Care's response Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.
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[protected]. Change RMN to this no. Of consumer id. [protected]. Of tatasky
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Tata Sky Customer Care's response, Jun 1, 2018
Verified Support
Hi Sagar, we'd be happiest to do this for you. To authenticate just share us your last recharge amount and consider it done.
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