[Resolved]  Tata Sky — breach of trai guidelines

I was told to recharge my account to be able to avail of al a carte selection of channels. When i did so, the selection was denied and the amount paid by me is being deducted towards a package that i do not desire. Also the website of tata sky does not publish the mrp rates being advertised by broadcasters and also does not permit the al a carte selection. It requires that the consumers do so by calling their executives who, when called do not comply with the requirements.