[Resolved] Tata Sky — broadcaster pack | |||
I am a tata sky dth subscriber. I find that tata sky is not updating broadcasters' packs from time to time on its dth platform. For example one of star's many packs "star value pack hd lite english" worth inr 29.50 (25.00 + 4.50 = 29.50) is not found on tata sky dish. Tata sky is still showing old pack (Containing the same channels for inr 41.50) though star has re-introduced the pack for lesser value. This is ridiculous and also surprising. We end up paying higher for nothing. Tata sky when will up wake up? Was this information helpful? | |||
Aug 22, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 Tata Sky Customer Care's response Hi, we understand your concern. Package and Price up-gradation happens from the broadcaster end. You'll be updated once the changes are implemented.
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 3 Comments | |||
Comments
Prolonged loss of video for the entire day. The picture freezes even when the video re appears. The reason is not found. No one comes to fix the same
Tata Sky Customer Care's response, Jul 16, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.
Sir ji my tata sky acting adda channal ko drop karte hue 15 days ho gaye lekin wo abhi tak drop nahi ho par raha ha plz help me in drop channal no 111 acting adda
Tata Sky Customer Care's response, Jul 16, 2019
Verified Support
Hi, that's not how it should have been. Please share your Subscriber ID/RMN so that we can look into this.
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I am unable to access any channel, noticing error (pairing of card). Kindly resolve the problem at the earliest. You can contact me on my registered number saved in your system.