Tata Sky — By mistake wrong Tata Sky Account/Id recharged

Address:	Ranchi, Jharkhand, 834002
Website:	tatasky.com

Dear Sir,
By mistake I was wrongly re-charged a tatasky Id: [protected] by Rs. 300.00 instead of my correct tata sky Id: [protected] on[protected] between 6.00 PM to 8.00 PM
After several complaint request, your associates confirm that "Yes tatasky Id: [protected] has re-charged with Rs.300.00 but this Id is not activated and the amount will be return to concern vendor accout, who is re-chrged it".
Second time your associates has confirm that "Re-charge amount Rs.300.00 has been returned to concern vendor and will be credited within 10 working days".
With reference to the same complaint/request till I have not credit received any amount and get transaction Id or receipts of the same. Please provide and do the needful