[Resolved] Tata Sky — calling me everyday after I deactivated

Rahman94

from Bengaluru, Karnataka

Address:

Udupi, Karnataka, 576105

I had shifted to an apartment 3 months back which doesn't allow dth connection. I contacted the customer services to cancel my services. They said it will deactivate after my balance is empty. After the deactivation they have been calling me every day from past 3 months asking for reason for deactivation and telling me to activate again. I explained again and again but they still call me. I already told them to not call me anymore but they still do. It is getting very frustrating.

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Sep 1, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Jul 31, 2017

Updated by Rahman94 I had shifted to an apartment 3 months back which doesn't allow DTH connection. I contacted the customer services to cancel my services . They said it will deactivate after my balance is empty. After the deactivation they have been calling me every day from past 3 months asking for reason for deactivation and telling me to activate again. I explained again and again but they still call me. I already told them to not call me anymore but they still do . It is getting very frustrating . I contacted customer services again and they said I have to activate by paying and deactivate again. I did that and also requested them to stop calling . Still they call me as if to test my patience. I just want them to stop calling me again. I will never activate DTH nor recommend Tata sky to anyone.

Verified Support

Jul 31, 2017

Tata Sky Customer Care's response Hi, thank you for bringing this to our notice. We will sort out the issue soon.

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Comments

Natubhai V.Lakhdhir

from Ahmedabad, Gujarat

We do not have any music and sound in our TV due to lack of fault in the setup box, but there is no defect in the disc and camera in connection with Tata Sky, for which we are requested to register our complaint for repairs of our Setup Boxes.

Tata Sky Customer Care's response, Jul 31, 2017

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