Tata Sky — Change of existing set top box with MPEG 4 Box.

Address:

Jabalpur, Madhya Pradesh

Dear sir/ma'am 1) I, Lt Col Jyoti Joshi purchased a tata sky connection in 2010 in Roorkee (Uttrakhand) 2) I'm serving in Army and every 2 to 3 years I get posted to a new place. after Roorkee I got posted to Assam and now I'm in Jabalpur (Madhya Pradesh) 3) I got the same Tata sky connection transferred from Roorkee to Assam and then to Jabalpur 4) We want to upgrade our Set Top Box with a new MPEG 4 box, but unable to do so as I don't remember the registered mobile number which I was using in Roorkee. Besides when we contacted the Tata sky service center in Jabalpur they showed extreme "RUDENESS" outrageous and indifferent attitude, they refused to talk on mobile. They refused to give the phone numbers at tata sky service center Jabalpu. They were just not ready to listen to the complaint and help us in this matter. This is to lodge an official complaint against the "RUDE" behavior and indifferent behavior of the staff at Tata sky service center Jabalpur for the customers. They need to be trained for the job as they don't know how to deal with the customers. If not Tata sky is going to lose a big chunk of customers at Jabalpur who have already started switching over to other satellite connections because of your staff at service center Jabalpur.