Tata Sky — Channel blocked (kids, english movie, sports)

Address:	380054
Website:	Tata Sky TV Channels

Hi, My contact No / ID for tata sky is [protected].
My Tata Sky Box replaced on 26th May and accordingly I have Paid Rs. 1500 (Rs. 900 for replacement of Tata Sky box and Rs. 600 for recharge for one month). But Tata Sky executive has wrongly accounted referred payment of Rs. 1500 - Accounted as 6 months pack for Dhamal Mix and blocked all other paid channels like Kids, English Movie Pack, Sports and showing negative balance (recovery) of Rs. 800 . I am suffering since last two days but my issues not resolved. How can one adjust referred amount without discussion with customer. During vacation time kind of mistake not acceptable.