[Resolved]  Tata Sky — channels and packages

Address:Hyderabad, Telangana, 500018

Dear sir

as i checked and spoke with tata sky agent they offering 100 basic channels putted in their website under showing zero charges but finally saying rs 153 they will charge for 100 channels which is worst and useless channels ...

and they charging high for others usefull channels like telugu regional and hindi movies channels in south hyderabad this is not custumized packs pls issue new guide lines or kindly send notice to them to do not charge rs 153 for basic channels which they giving in place of that we can add other channels pls do needfull

register tatasky id ;- [protected]
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Mar 15, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
Tata Sky Customer Care's response
Hi! As per the new pricing regulation, Network Carrier Fee charges of Rs.153 pm (incl. of taxes) will be applicable even if you opt for FTA channels only. If you opt for > 100 FTA SD channels, then additional NCF charges of Rs.23 pm (incl. of taxes) for every 25 additional SD FTA channels will be applicable.
Complaint comments 

Comments

Since I have been out of station for 1 and half months, I have recharge it few hrs ago, but on the TV screen it shows error pairing, therefore, Kindly solve my issue, error pairing 14.
As I've been trusted your company. Tata sky.

Thanking you.
Tata Sky Customer Care's response, Feb 12, 2019
Verified Support
Kindly share us your RMN/Sub ID so that we can assist you further.
Dear sir, I've selected and submitted my new pack as per TRAI order and the pack was supposed to be activated from 1st Feb 2019 but the TATA SKY IS NOT activating my new pack and charging me as per my older pack.
Tata Sky Customer Care's response, Feb 13, 2019
Verified Support
Hi! We request you to provide us with your RMN/Subscriber ID so that we can check with the details and assist you further.

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