[Resolved]  Tata Sky — Charging Rs.800-00 within warranty period

Address:Chandigarh, Punjab, 160036
Website:www.tatasky.com

I have a tata sky dth multi tv hd connection at home. Date of installation[protected]. On installation i was told that the dish, super lnb, card and set top box is covered under warranty for one year. Warranty is valid till 27-9-17.0n 15-6-17 signal was lost. It said no signal due to bad weather. Complaint was registered with customer care-wo-xwzkw0g. The service engineer changed the lnb and charged rs 800/-to my account (Id-[protected])
This is unethical and a very wrong practice since the warranty is still valid. I want that rs 800/- should not be deducted from my account.
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Tata Sky Customer Care's response
We do not want you to feel this way. You will hear from us soon for further assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information