[Resolved]  Tata Sky — Cheated me and Harassed me

I have called you'all several times by now and an awaiting response from you staff in regards to the complaint raised by me. Scenario : I called in with a simple request of internal relocation due to construction work undergoing my complex hence society has asked us to move our individual dishes from the parapet and install in our home window as the work will continue for 2 more years. I called TATA Sky to get the same done. Issue : Once your engineer came to my house to do the relocation he informed my mother that the wire was cut off which he has connected so now we will face no issue.I personally spoke to this engineer and asked him to move the dish from terrace to my house as this is what was suggested by society to avoid recurring charges on installation.however your engineer completely ignored my request and left, also he had informed my mother there was another connection within my individual dish which he has removed and rolled their cable and kept away. My Mother, Watchmen & Society members findings : When my mother went upstairs to check who had connected their wire within our individual connection she found that TATA Sky has allotted connected from my individual connection to another party who resides in flat no 62, 4A, Jupiter CHS, Narendra park, Naya Nagar, Mira Road E.401107. when verified with another party they said they have legal TATA SKY connection since 1 and half year, which was not informed to me and TATA Sky has been recovering money from Me and them illegal since 1 and half year. Compensation : I want an apology which you owe me for cheating me and compensation for the mental harassment that I had to go through for this cheating and betrayal from TATA SKY. Work around : I called and spoke with 3 supervisor's who assured me resolution and Ms.Pooja the last supervisor that I had a heart felt conversation with gave me the TAT of 24 hours for resolution.However it seems she has lost her watch or may be she is also enjoying this game of toying with customer's feeling and situation a lot.I know what is my next course of action in case my complaint falls onto deaf ears.I have been charged the visit fees twice for the work which is still pending. YOUR SERVICE IS PATHETIC AND HORRIBLE< YOU ARE NOTHING BUT CHEATERS AND I WILL ENSURE THIS IS SHARED WITH ALL MY FRIENDS, FAMILY MEMBERS AND COLLEAGUES ACROSS INDIA TO SAVE THEM FROM YOUR HORRIBLE AND CONNIVING SCHEME OF CHEATING INNOCENT CUSTOMERS. On 17th Dec we came to know that our dish is missing after the engineer came to install dish for the flat no 62 residents request. I dont know how to react to such dumb and idiotic people.who dont understand simple requests. Regards, Manpreet Saggi