Tata Sky — cheating by tatasky

Muthu Selvam

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

We paid Rs 3000/ to Tatasky dealer on 06/12/2018 for Tatasky subscription for one year. Tatasky ID [protected]; we paid on line and no receipt given to us; I was an ex employee of Tatas long back in 1980s and I had tremendous faith in their ethics etc. so I never bothered to get receipts etc but I have paid money and it is in record

Now after six months I am told that my connection expires in two days; when I protested, they say ask the dealer; i said he is your dealer; not my dealer and I paid money for Tata sky on the offer for one year and that must be honoured by Tatas.

Has the Tatas stooped down to this level now !!!
I am really surprised, even a street vendor taking money, delivers the good next day on trust; Has the Tatas become worse than that ?

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Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Tata Sky Customer Care's response Hi, we do not want you to feel this way. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Jun 18, 2019

Updated by Muthu Selvam Please do something to show that you value customer feed back and prove your integrity like it was in those days; let me wait and see; I am a retired person, losing Rs1500/ is not too much, still it is a loss, but it pains too much when somebody tries to cheat you like this

Verified Support

Jun 20, 2019

Tata Sky Customer Care's response We hope your concern has been addressed. Do write back to us if you require any further assistance.

Jun 20, 2019

Updated by Muthu Selvam Yes, I have made it clear you have cheated

Jun 20, 2019

Updated by Muthu Selvam You have no reply during our conversation

Jun 20, 2019

Updated by Muthu Selvam I have written to your appellate, nodal etc